our website terms and conditions
Terms and Conditions for booking
Places are booked on a first-come-first-served basis upon receipt of the payment (or deposit) indicated on the booking form. Credit card details can be given (over the phone or via email) in case Ideal access is not possible.
On booking and paying the deposit for a class(es) you will receive a booking confirmation by email.
Confirmed bookings may be cancelled up to 24 hours in advance, with a full refund of your deposit/payment.
Deposits/Payments are non refundable for cancellations made within 24 hours of the class start time.
Bookings are freely transferable to another person for the same class so you are welcome to send someone else in your place.
Please notify us of any change in the contact details provided above as these will be used by the kitchen for all correspondence.
The menus posted on our website may be subject to variations if ingredients are not available. Occasionally we may have to cancel or postpone a class due to unavoidable circumstances or if a class is under-subscribed. In such a case we will notify all confirmed attendees as soon as possible and offer full deposit refunds.
In case of illness or other unavoidable circumstances, it is possible that your session will be run by a different chef.
Please let us know if you have any food allergies.
Please be careful when cooking at the kitchen, as we are not liable for any injury incurred whilst on the premises.
Gift Voucher Terms and Conditions
Upon receipt of a completed order form and appropriate validated credit/debit card payment, we will send you a receipt of confirmation by email.
The gift voucher(s) can either be collected at the kitchen or posted to the address supplied by you.
Gift vouchers are redeemed by either emailing or telephoning the kitchen to select the class(es) of choice.
Gift vouchers are valid for 12 months from date of issue
Gift vouchers are not refundable in any circumstances but are transferable to another person.
All materials on the website are the copyright of tandi and the user may download or print extracts of the website for personal use only. The user shall not make any other use of the material on the website without tandi's prior written consent.
Whilst we've done our best to reasonably ensure the accuracy of the information in this website, all material presented is for general information purposes and we make no representations regarding the accuracy, nature, and suitability of this information for any use or purpose. The kitchen is not responsible or liable for any damages that may result from your use or reliance on this information.
The kitchen will protect any information that you give when you use this website and we are committed to ensuring that your information is secure.
We will not sell, distribute or lease your personal information to third parties.
The use of the website and any dispute arising from its use shall be governed and construed in accordance with Dutch law and shall be subject to the exclusive jurisdiction of the Dutch courts.